Terms of Service

Last updated: March 2026

1. Acceptance of Terms

By accessing or using the Catalogian web application and related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service.

These Terms constitute a legally binding agreement between you and Catalogian ("we," "us," or "our"). You must be at least 18 years old to use the Service.

2. Description of Service

Catalogian is a feed monitoring and change detection platform. The Service allows you to connect product data feed sources (via URL polling, file upload, or SFTP push), monitor those feeds for changes, and access delta reports through our web interface and API. Features include automated hash-based change detection, row-level diff tracking, and configurable check schedules.

3. Account Registration and Security

To use the Service, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

4. Acceptable Use

You agree not to:

  • Use the Service to monitor feeds you do not have authorization to access.
  • Upload or transmit illegal, harmful, or infringing content.
  • Attempt to circumvent rate limits, API quotas, or plan restrictions.
  • Reverse-engineer, decompile, or disassemble any part of the Service.
  • Use the Service to build a competing product or for benchmarking purposes.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Access the Service through automated means (bots, scrapers) beyond the provided API.

We reserve the right to investigate and take appropriate action against any violations, including account suspension or termination.

5. Subscription and Billing

The Service is offered on a subscription basis with tiered plans. Billing is processed through Stripe. By subscribing, you authorize us to charge your designated payment method on a recurring basis according to your selected plan.

Plan limits (number of sources, check frequency, API calls) are enforced as described on our pricing page. Exceeding plan limits may result in throttled service or a prompt to upgrade.

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide prorated refunds for partial billing periods unless required by applicable law.

6. Service Availability

We strive to maintain high availability but do not guarantee any specific uptime percentage or service level agreement at this time. The Service is provided on a best-effort basis. We may perform scheduled maintenance, deploy updates, or experience unplanned outages that temporarily affect availability.

We are not liable for any damages or losses resulting from service interruptions, delays, or errors in change detection.

7. Intellectual Property

Your content: You retain all ownership rights to the feed data, configurations, and content you provide to the Service. By using the Service, you grant us a limited license to process your content solely to provide the Service to you.

Our platform: The Service, including its design, code, algorithms, documentation, and branding, is owned by Catalogian and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our prior written consent.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Catalogian shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities arising out of or related to your use of the Service.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the event giving rise to the claim.

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, upon notice to you. You may terminate your account at any time by contacting us or using the account deletion feature in the Service.

Upon termination, your right to use the Service ceases immediately. We will delete your account data within 30 days of termination, subject to any legal retention obligations.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Oregon, United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the state or federal courts located in the State of Oregon.

11. Changes to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a notice within the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.

12. Contact Us

If you have questions about these Terms, contact us at: